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Bike New York Alerts: Coronavirus (COVID-19)

Important information regarding the novel coronavirus (COVID-19) and its impact on Bike New York’s programming and events. Last updated: April 8, 2020.


 

LATEST UPDATE:

 

APRIL 8, 2020 [5:00PM]

 

AN UPDATE FROM BIKE NEW YORK PRESIDENT & CEO KEN PODZIBA

 

Dear TD Five Boro Bike Tour Riders:

 

In March, we regretfully announced that the TD Five Boro Bike Tour would not be held as originally planned on May, 3, 2020 due to the COVID-19 pandemic. While New York City officials marshal every available resource to slow the spread of the virus and save lives, we continue to discuss alternative dates for later in the year. We’ll keep you apprised as these discussions progress.

 

Be assured, the health and well-being of everyone participating in and supporting the 43rd Annual Tour is our top priority. And we’re grateful for your patience as we navigate this unprecedented global health crisis. We’ll communicate promptly once more information is available and conversations with our partners in City government have concluded.

 

Until then, please take care of yourselves, stay healthy, and be safe. We’re in this together.

 

Sincerely,

Ken Podziba


PREVIOUS UPDATES:

 

MARCH 24, 2020 [11:54AM]

 

WITH NYC BIKE SHOPS DECLARED ESSENTIAL BUSINESSES, RECYCLE-A-BICYCLE REMAINS OPEN 

 

The COVID-19 outbreak has had an incalculable impact on every facet of life in New York City, disrupting routines from the highest structural levels to the interpersonal and individual. As shops and restaurants switch to pickup- and delivery-only models and residents seek alternatives to mass transit, cycling’s role as a fundamental mode of transportation in all five boroughs has never been more apparent–and the need for reliable infrastructure to support that fact has never been more urgent. This past Sunday, Mayor de Blasio confirmed that bike shops–the power source that keeps our couriers, food delivery cyclists, bike commuters, and recreational riders going strong–are considered essential businesses under Governor Cuomo’s “New York State on PAUSE” executive order.

 

Earlier this month, Bike New York temporarily suspended all classes, public programming, and local rides in the interest of public health. However, in response to our community’s increased cycling needs, Recycle-A-Bicycle (RAB)–our bike repair and refurbished bike retail shop–will remain open under modified conditions:

 

  • Effective today, Recycle-A-Bicycle’s Clinton Hill location will be open 7 days a week from 3:00 PM – 7:00 PM, with strict limitations for entry enforced to protect the wellbeing of our customers and staff. We will admit no more than one customer into the shop at a time, and visitors must maintain at least 6 feet of distance from attending staff at all times.
  • From 12:00PM – 3:00PM each day, RAB will be open by appointment only, providing bike maintenance services to individuals performing critical work for other essential businesses and organizations. For more information or to schedule an appointment, reach out at (718) 858-2972 or email rabshop@bike.nyc.

 

Bike New York will continue to regularly monitor developments on the pandemic and will follow guidance from local and state health officials to ensure that we can resume our full schedule of public programming as soon as it is responsible to do so.

Please take precautions to safeguard your health and protect your community, and we’ll see you on the street!

 


 

MARCH 17, 2020 [9:10PM]

 

IMPORTANT STATUS UPDATES ON THE 43RD ANNUAL TD FIVE BORO BIKE TOUR AND 2020 BIKE EXPO NEW YORK

 

From Bike New York President & CEO Ken Podziba:

 

In response to the proliferation of the novel coronavirus COVID-19, restrictions on mass gatherings have become increasingly stringent, affecting sporting and cultural events the world over. The impact of this global pandemic continues to grow more severe in New York City and across the United States, and estimates for containment have been pushed later and later into the year. Bike New York has maintained a steady dialogue with City government officials as we work together to determine the safest course of action for our upcoming public events.

Please be advised of these two important event updates:

 

  • It is our hope that we will be able to announce a postponement of the 43rd Annual TD Five Boro Bike Tour, originally scheduled for May 3, 2020, in the coming weeks. We will continue to work with our government partners on the future of the event, and we’ll notify you of any updates as soon as we are able.
  • We have made the difficult decision to cancel our 2020 Bike Expo New York event on Friday, May 1 and Saturday, May 2. We’re proud that the Expo offers cycling enthusiasts and industry innovators from around the world a rare chance to connect face to face, and we share in your disappointment in having to call this year’s event off.

With riders from across the country and around the world participating in the Tour each year, we know you have been eager for news regarding the status of this year’s event, and we are deeply appreciative of the patience and understanding our community has demonstrated as we navigate this challenging terrain. We will continue to provide registrants and the public with prompt updates, including our plans for distributing rider ID kits, as the situation develops. Please be sure to keep an eye on your inbox and watch bike.nyc/alerts for the latest information.

On behalf of Bike New York, we hope that you and your families remain safe during this unprecedented and difficult time.

 


 

MARCH 12, 2020 [4:48PM]

 

BIKE NEW YORK’S CLASSES AND PROGRAMMING SUSPENDED UNTIL FURTHER NOTICE

 

Bike New York continues to closely monitor developments regarding the novel coronavirus COVID-19 and its impact on New York City. In accordance with the latest recommendations for reducing viral spread issued by the City, New York State, and the Centers for Disease Control, Bike New York will proceed with a temporary suspension of all classes, public programs, and rides effective immediately and until further notice. This includes all indoor and outdoor classes, youth and adult programs, and Local Ride and Membership events. We will contact individuals who have already enrolled or registered by email in the days ahead with further information, and as the situation develops, we will actively evaluate the terms of our suspension to keep our community apprised. As an interim measure, our Education department is working to produce and implement digital classroom resources with the aim of offering online bike safety class sessions in the immediate future.

 

We are presently in conversations with our government partners and the City of New York to determine the best course of action regarding the TD Five Boro Bike Tour and Bike Expo New York, and we will strive to notify registrants and the general public of major event news as swiftly as possible. For the latest information, follow Bike New York on Facebook and Twitter and confirm your subscriber status for our mailing list.

 

We echo Mayor De Blasio’s encouragement of cycling and walking as alternatives to the use of public transit, and we urge Bike New Yorkers to familiarize themselves with information pertaining to symptoms and prevention practices provided by the CDC and NYC Department of Health.

 


 

MARCH 5, 2020 [11:12AM]


Bike New York President and CEO Ken Podziba issueS INITIAL CORONAVIRUS statement:

 

Bike New York is working with our government partners and closely following the status of the COVID-19 virus in order to plan for a safe event. At the present, there are no travel restrictions in place in the United States, and we expect the 43rd Annual TD Five Boro Bike Tour to take place as planned on May 3rd, as well as Bike Expo New York on May 1st and 2nd.

 

The health and safety of our riders has been and always will be our top priority, and we will continue to closely monitor the recommendations of the CDC and our local health department regarding large-scale events. We encourage all of our riders, volunteers, and exhibitors to familiarize themselves with standard public health practices as outlined by the CDC.

 

As this situation evolves, we’ll continue to evaluate potential impacts on our domestic and international participants, and we will provide the public with updates via this web page (www.bike.nyc/alerts) and by email

 

  • Liz Carnot

    Is the ride still on? I am flying in from Miami.

    • Spirit of 76

      They haven’t made any announcement, but I would be surprised if it is. New York State just banned all public gatherings of 500 or more people.

      https://www.nytimes.com/2020/03/12/nyregion/coronavirus-new-york-update.html

      • ed pyrotech

        Restrictions are getting worse too. I’m sure they are just working out how to refund all the application fees – or whether they will keep them (can they do that?)

        • Spirit of 76

          They can’t. If a rider wanted to cancel, he or she would be out of luck. But if BikeNY doesn’t hold the event, we can all initiate chargebacks with our credit card issuers, because we were never given the services we paid for.

          It doesn’t matter what they’re “working out.” Just say it’s cancelled, with details to follow as soon as they’re available. You don’t leave people hanging like this and you don’t leave the registration open for more riders. It’s extremely poor practice.

          • ed pyrotech

            They’ll cancel the night before. No worries thanks

  • Richard Allain

    Do we have any updates??? Things are changing daily worldwide….

    • ru899091

      Bike New York will proceed with a temporary suspension of all classes, public programs, and rides effective immediately and until further notice.

      • Richard Allain

        Is the 5 Boro ride on or are we still undecided…

  • John Katsanos

    xx

  • mp337

    i’m also curious. what’s the, excuse the expression, drop dead date for determining whether it’s on or not?

  • Willie Herrera

    What’s going on with the bike tour of staten island, which is coming up in april.

    • ru899091

      “Bike New York will proceed with a temporary suspension of all classes, public programs, and rides effective immediately and until further notice.”

    • schmoe

      Tour de Staten Island is run by Transportation Alternatives: https://www.transalt.org/calendar/12540

      I don’t see any announcements on their website but pretty sure the Tour de Staten Island will be cancelled. There is no way the authorities will allow the tour to take place in the next several weeks.

  • Spirit of 76

    Might as well just cancel the Five Boro Bike Tour and the Bike Expo now or at least postpone it until fall, maybe October. There is no way the events can be held this May. There are only seven weeks to go and it’s virtually impossible for the virus to peak and disappear by then. Even if it’s only a diminished danger, the city and state would still refuse to take the risk of allowing 32,000 riders to be possibly exposed, both within the crowded confines of the expo and on the tour route. If the restrictions will be lifted, it will be only gradually. Holding out the promise of false hope will only frustrate those who have registered for the tour. Do the right thing and give them time to cancel hotel and airline reservations. Don’t let them waste time and money working on travel arrangements for something that won’t happen. Make a late stage decision instead and you’ll have an angry mob on your hands. Likewise, the exhibitors deserve to know now if they won’t have an expo to present at.

    • Richard Allain

      Very well stated and agree. Being in an undecided pattern 7 weeks out isn’t fair to those of us from out of town wanting to take part in the 5 Boro ride. Give us a later date or cancel all together but make a decision…

  • Spirit of 76

    This is ridiculous. The state now has over 500 cases and a woman has died. It’s on course for 1000 cases by mid-week and 2000 by next weekend. All Broadway shows are closed. CUNY has closed all classrooms. All professional sports have been cancelled. The NYC Half Marathon was cancelled, a much bigger event affecting far more participants. Cuomo says to prepare for an outbreak of up to nine months. There’s not a snowball’s chance in hell the Five Boro can go on. It’s extremely irresponsible if BikeNY is actually still considering “the best course of action.” We know you can’t run the event. You’ve almost certainly already made the decision to cancel because NYS and NYC will absolutely not allow you to hold it in May, but you’ve decided to hold off the announcement until you’ve worked out the details. Announce it now and work out the details later. Because if you have even one stray thought of going on with it, it shows you value your registration fees far more than the health and well-being of the participants.

    • Richard Allain

      Once again agree with you 100%…at the very least offer those who have already registered a full refund of our registration fee….

  • ed pyrotech

    No way this thing remains on

  • Dennis Downes

    Not cancelling now is odd……….continuing to register people is even more bizarre!

  • Richard Allain

    It appears that BikeNY could care less what the riders think…just follow the money eh???? 😣

  • ed pyrotech

    I spent a fortune on ass cream for this race. Who’s going to pay me back for that!

    • http://www.id5144145.sexyql.website ericlopaty

      Excellent on a bagel.

  • Unhappy Rider

    I was going to fly to NYC for this event…So a postponement is out of the question. I will waited until the end of the week to see a cancelled email or I will be disputing this transaction. Guess what it suck that COVID-19 happen, but you have to take a lost and move on. Everyone world is turn upside down.

  • Orly Frank

    At what point are they going to flat out cancel this thing? Thousands may need refunds on their travel plans and they’re holding us all in suspense. How clear does it need to be that we are all on lockdown for a long time .

  • Sue Simonyi Prahst

    I cancelled my hotel, now how do I cancel this and get my money back? There is no way you can hold it in May. Please give us a venue to get our refunds.

    • ed pyrotech

      Ha ha sucker! No refund for you!

  • Spirit of 76

    They could save a lot of work if they just say that all currently registered riders are now pre-registered for the 2021 tour unless they wish to receive a refund. That should cut down on refund requests considerably.

    And get rid of the obscene $30 fee to ship the RIK. A couple of minutes to stuff a package and enter the tracking number into a database does not take $30 worth of labor and shipping. In the 1990s, all packets were mailed and registration was only something like $45 total.

  • http://www.id5144145.sexyql.website ericlopaty

    This is what passes for leadership these days… Waiting to see what everybody else will do first. Guys, you’re not doing anybody any favors here. Make a bold decision that shows you have your participants interests foremost, relieves the city of having deal with a massive event like this in these times, and allows all of us to make alternate plans. There’s always next year.

  • http://www.id5144145.sexyql.website ericlopaty

    I hope that long term, this kills that ridiculous $35 fee to have your credentials mailed to you. At least have multiple pickup points throughout the city.

  • Liz Carnot

    I’m very disappointed In the decision Or rather no decision to cancel this ride. Riders come first! 30,000 of them just thought I would remind you of the numbers. Coronavirus, Hello!

    I have my registration paid, bike rental, a flight and hotel and you disregard the health of the riders and the world. When should we cancel the day before the ride? This will be my first and last support of this ride. It’s too bad.

    • ed pyrotech

      Bilk New York!

  • Liz Carnot

    Their email hasn’t work me has anyone had any luck with the email?

    They have no concern about us and we need to change out plans.

    • Richard Allain

      Just posted a recent email correspondence….check it out

  • Spirit of 76

    By tomorrow, NYC is expected to exceed 32,000 confirmed infections. That will be more than the number of riders in the tour. And all we get from Bike NY is “It is our hope that we will be able to announce a postponement of the 43rd Annual TD Five Boro Bike Tour, originally scheduled for May 3, 2020, in the coming weeks.” It’s wishful thinking at best and reckless at worst.

    • ed pyrotech

      This is fine!

    • ed pyrotech

      Only 52,000 cases in NYC. Pretty sure the Bike Tour is on baby!

  • ed pyrotech

    Great news! The Bike Tour is

  • ed pyrotech

    Hey Bike NY managers: GO FUCK YOURSELVES! Mismanaging assholes! Thousands of people left hanging. You suck!!!

    • Richard Allain

      Just posted my direct contact (email) with one of the Bike NY reps…give it a read…they really suck!!!

  • Rudeboi

    This Pandemic has shown me and many others like myself how money hungry a lot of business are when the world and the country is in turmoil. Why hasn’t this event been canceled and participants refunded as yet? This is completely unacceptable coming from a business. Participants shouldn’t have to guess and keep wondering if or when they will receive a refund for an event. People want their money back period, no excuses! When will we receive our refund for an event that we all know is canceled due to Pandemic?

    • http://www.id5144145.sexyql.website ericlopaty

      I’m sure the city has already pulled their permit and all the support needed for this ride. They’re stupidly waiting for the city to give them another date so they don’t have to come up with an excuse for not giving refunds. I’ll bet they’ve left at least a dozen messages on the answering machine at city hall.

  • Spirit of 76

    Something tells me this incompetent and reckless crew will still be “discussing alternative dates” in September, months after the ride was originally scheduled.

  • ed pyrotech

    New date for Bike Tour just announced: November 31, 2020

    • Richard Allain

      Must be a New Leap year eh??? Good One!!!!

  • Richard Allain

    Sent a direct email to Bike NY on April 1st along with the info on my two pre-registration responses from iamathlete. I requested a full refund of my registration fees at that time due to the fact that the May 3rd date was cancelled. I received an email response on April 2nd see below,
    Hello Richard,
    Thank you for your email and patience as we all navigate through these challenging times together. We have documented your request and look forward to offering participants more information concerning the 2020 TD Five Boro Bike Tour as soon as it becomes available. We are hoping to have more information within a week.
    Best,
    Kathy

    I responded by stating that I was NOT looking for more information but was requesting a full refund of my registration fees. No response on this email. I sent a second email on April 8th this time demanding a full refund of my registration fees. No response…Bike New York your behavior and lack of transparency is unbelievable. How can you think you can just hold OUR 💰 especially during these difficult times!!! You can’t provide the services promised on May 3rd. I want my money back!!! SHAMEFUL…hope you get investigated and shutdown. NEVER AGAIN!!!

  • Justin Khase

    I just want this question answered: IF you haven’t mentioned a refund for this event, do I get credited for next years event???

  • Maria Andrade

    Is there a thread about refunds? Where is that?

    • ed pyrotech

      Time to start a class action lawsuit

      • Spirit of 76

        FYI, everybody can see that you’re upvoting all of your own comments. That’s considered very bad form, if not downright pathetic.

  • Richard Allain

    If you pre-registered with a credit card call your credit card company. Mine refunded my two registration fees. They informed me that Bike New York has a right to appeal….

    • ed pyrotech

      Class action!

  • ed pyrotech

    Time to start a class action lawsuit against Bike NY crooks!

  • http://www.id5144145.sexyql.website ericlopaty

    RAGBRAI cancelled their ride for this year and is offering full refunds or a transfer to the following year. If you transfer, you automatically bypass their lottery. A third option (which is mentioned last), is to make it a donation. That’s the way to do it.

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  • sandy wong

    I am losing my patient with this 5 Boroughs Bike Tour event organization at this point.
    I am gonna write to the Mayor office, complaint to all media outlets.
    You show your irresponsible and unreliable by not giving us update after the decision made by the NYC mayor who cancelled all group events for May and June. 5 Boroughs Bike Tour holds it’s responsibility to let the riders know what happening with the money we paid. You don’t disappeared on us like this.

    • http://www.id5144145.sexyql.website ericlopaty

      I think you should call your credit card company to get the charge cancelled. I seriously doubt you’ll get any response from the city government unless it’s a health emergency.

  • ed pyrotech

    Bike tour is back on for Sunday May 3!

  • Spirit of 76

    So here we are are on the day that the tour was supposed to have been held and still no concrete information from BikeNY, which is clinging to a futile hope that they’ll be able to run it in the fall. As if there’s any ghost of a chance that Cuomo or de Blasio would allow 32,000 riders to be packed like sardines in lower Manhattan this autumn with the pandemic still expected to be raging. In fact, I wouldn’t be surprised if next May is also out of the question if no vaccine has been found by then.

    The Tour de l’Île de Montréal and Tour la Nuit, parts of a multi-day event further away in June run by Vélo Québec did it right. They announced in early April that the tours were cancelled despite the enormous financial hardship it meant for them, including layoffs of all the employees involved. They immediately said that registrations will be transferred to 2021 unless registrants choose refunds. Now that’s responsibility and consideration for their ridership. They actually care. No indecision, foot-dragging or hemming and hawing. Not to mention far less greed involved. Instead of an outrageously high registration fee of $112 plus $10 service fee plus $30 mailing fee for those who don’t want to or can’t attend the Bike Expo, they charge less than $50 Canadian for the main tour (even less in US dollars, and mailed to participants at no extra cost) or a reasonable package price if you want to participate in multiple rides – less than half of the Five Boro. I know which event I’ll be choosing next time.

  • Tom Cavan

    An event of this magnitude in NYC would be negligent not to have calamity insurance. Refunds or next year credits or donation options must be forthcoming. Or, as stated by others, class action …..

  • Spirit of 76

    So here we are are on the day that the tour was supposed to have been held and still no concrete information from BikeNY, which is clinging to a futile hope that they’ll be able to run it in the fall. As if there’s any ghost of a chance that Cuomo or de Blasio would allow 32,000 riders to be packed like sardines in lower Manhattan this autumn with the pandemic still expected to be raging. In fact, I wouldn’t be surprised if next May is also out of the question if no vaccine has been found by then.

    The Tour de l’Île de Montréal and Tour la Nuit, parts of a multi-day event a month later in June run by Vélo Québec did it right. They announced in early April that their tours were cancelled despite the enormous financial hardship it meant for them, including layoffs of all the employees involved. They immediately said that registrations will be transferred to 2021 unless registrants choose refunds. Now that’s responsibility and consideration for their ridership. They actually care. No indecision, foot-dragging or hemming and hawing. Not to mention far less greed involved. Instead of an outrageously high registration fee of $112 plus $10 service fee plus $30 mailing fee for those who don’t want to or can’t attend the Bike Expo, they charge less than $50 Canadian for the main tour (even less in US dollars, and mailed to participants at no additional cost) or a reasonable package price if you want to participate in multiple rides – less than half of the Five Boro. I know which event I’ll be choosing next time.