BNY Team

Our Team

Staff

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Emily Calderalo

Customer Service Associate

Emily Calderalo has been a coordinator for two TD Five Boro Bike Tours and currently assists the indomitable Kathy Stout part time in juggling customer relations and being a first line of communication.

 

Hometown:
Oswego, NY

Favorite New York restaurant:
Mamoun’s falafel. Tastes even better when you pay in all quarters

Ask me about:
Photography, music, dance battles

Personal motto:
The juice is worth the squeeze

Dream vacation destination:
Costa Rica

Last good book read:
Collages by Anais Nin

When I’m not working at Bike New York, you’ll most likely find me:
Hanging out in Bushwick

Rich Conroy

Director of Education

Rich has been the Director of Education since starting at Bike New York in 2004. He has a masters and doctorate from University of Notre Dame, and his bike industry experience includes working for Metro Bicycles and teaching middle school kids for Recycle-A-Bicycle. In addition to being a League Cycling Instructor (LCI), he’s an LCI coach for the League of American Bicyclists. He has a brilliant, wonderful teenage daughter and three cats who are nice, but not so brilliant.

 

Hometown:

Lincoln, Nebraska

I like working for Bike New York because:

The people here are really fun to work with, and we have great programs that make an immediate difference in peoples’ lives.

Nicknames:

Dr. Mosholu, Professor Hipwader

Ask me about:

American History, World War II, 20th Century global history

Personal motto:

Never send plastic to do a job that requires metal.

Something people are surprised to learn about me:

I was studying to be a Catholic priest at one time.

Favorite post-ride treat:

Any very cold beer.

 

Stephen Courage

Events Manager

Prior to coming to Bike New York, Steve graduated from Wesleyan University, where he studied history, politics and Economics, worked as a teacher in Springfield, MA, and received his Masters in City Planning at Rutgers University, focusing on bicycle and pedestrian planning. For years, he has spent his summers working in outdoor education, youth leadership and event planning. An instructor with Bike New York, an LCI, and an avid cyclist himself, he is passionate about the positive impact of cycling on individuals and communities.

 

Hometown:
Brooklyn, NY
Favorite New York restaurant:
All other falafels are disappointing after eating at Taim.
I like working for Bike New York because:
I get to work with smart, passionate people promoting something I love.
Nickname:
Captain Courage
Ask me about:
Random geographical facts, or if you need someone to calculate a tip real fast.
Favorite street to ride on in New York and why:
I love the slow traffic, beautiful houses and interesting shops on the narrow streets of the West Village.
If I could have any bike in the world, it’d be:
One that I could magically shrink to easily carry up stairs and store in my 4th-floor walkup.

Jamie De Four

Payroll and Benefits Manager

Jamie moved to Brooklyn from the Caribbean island of Trinidad in 1990. In 2005, she graduated from Baruch College with a bachelor’s degree in Music Management. She also worked for an independent record label while earning her degree, in addition to a stint in publishing with Nielsen Company. She began her non-profit career at the Armory Foundation in 2005 and joined Bike New York in October 2010.

 

Hometown:
Brooklyn, but born in Trinidad and Tobago

Favorite New York restaurant:

I’m a foodie! I can’t just pick one. If I must choose, I will go with Sugarcane Restaurant in Park Slope, Brooklyn. Any dish that involves callaloo is amazing!

Nicknames:

Mimi, Jam, Jem Jem

Ask me about:

Caribbean culture, shoes (mostly heels), manicures, pedicures and food

Dream vacation destination:

Jade Mountain Resort, St. Lucia
Something people are surprised to learn about me:
I’m obsessed with Lionel Richie; I saw him live for the first time this past June. I think I was the youngest person in the crowd.
If I could have any bike in the world, it’d be:
A Brompton Folding Bike. It can fit in my closet next to the shoes.

Andrew Gould

Chief Operating Officer

Prior to joining Bike New York, Andy was the Senior Vice President of Sports Marketing at NYC & Company, where he played an integral role in attracting the 2014 Super Bowl to the New York City region. Previously, he served for 11 years as Deputy Commissioner of the New York City Sports Commission.

 

Andy’s extensive career in the sports industry has included positions with the Israel Basketball Association, the University of California, Santa Barbara, the University of Connecticut, the National Association of Basketball Coaches and the New York City Department of Parks and Recreation. He is a graduate of the University of California, Santa Barbara and has a Master of Science in Sports Management from the University of Massachusetts, Amherst.

 

Andy created and taught a graduate course entitled Sports and Events Tourism at NYU’s Preston Robert Tisch Center for Hospitality, Tourism and Sports Management, and is a board member of Carnegie Sports and Entertainment, LLC, and currently serves on the board of the Armory Foundation and United Jewish Appeal’s Sports for Youth Committee.

 

Hometown:

Delmar, NY

Favorite New York restaurant:

SriPraPhai in Woodside, Queens. Best Thai food in the city. I love the Larb Gai as an appetizer along with the Som Tum (Green Papaya salad). Tom Yung Goong soup is fantastic! The curries are great and you can’t go wrong with the steamed or fried whole fish with sweet chili sauce or a garlic, chili and lime sauce. Close second is Taverna Kyclades in Astoria. Grilled Octopus is amazing! Excellent grilled fish, lamb chops, salads, and traditional dips like Skordalia, Tzatziki, and Taramosalata.

I like working for Bike New York because:

We have an amazing team of smart, passionate, dedicated professionals that make every day a great day and we’re helping change the culture of the City which will make it a safer and more livable place.

Dream vacation destination:

Machu Picchu, Patagonia, or Bhutan

Last good book read:

The Power Broker, by Robert Caro

Something people are surprised to learn about me:

I backpacked through Asia for 7 months.

Favorite post-ride treat:

Ice Cream Sundae

David Heslop

Shop Manager

Hometown:
New York, NY

Favorite New York restaurant and what to order:
Glaser’s Bake Shop on 1st Ave. between 87th and 88th Street. Get the Black and White cookies if they haven’t sold out.

I like working for Bike New York because:
I have turned a hobby into a job. Recycle-A-Bicycle’s volunteer program taught me everything I know about bikes, and developing that into a full time job has allowed me to put what I have learned into practice. I can now give back helping others to learn the same techniques and skills so they can experience the same enjoyment and ease of biking and bike mechanics.

Dream vacation destination:
Belgium, a great culturally rich country…but also waffles, fries, and beer. Need I say more?

Favorite street to ride on in New York and why:
Downhill on the Queensboro, Williamsburg, or Manhattan Bridge for the great views and the feeling of going downhill.

Favorite post-ride treat:
A cold, hoppy IPA

If I could have any bike in the world, it’d be:
A great touring bike, something to commute, haul things, and go on long rides. Currently, I’m looking to build an All-City Space Horse.

Rebecca Karrin

Events Manager

Rebecca has spent most of her life as a member of the Bike New York family, thanks to her father who was involved with the Tour for more than 25 years. As a child, she remembers the days when the staff would host barbecues on the back lawn of the Youth Hostel on Amsterdam (their old office location). She’d play with the other BNY kids and the litters of kittens that would turn up season after season. When she was old enough to volunteer, she was assigned to the SAG truck for the tail of the Five Boro Bike Tour, where she quickly discovered her love for the tour. As the organization grew, she found employment as a freelancer working on the Five Boro, the regional rides, and their summer outreach booths. Her experiences with Bike New York led her to pursue a degree in Hospitality Management and additional event production opportunities, but her commitment to the organization never waned. Although she spent some time overseas and exploring other professions, she kept in contact with her Bike New York family. Now she joins us as a full-time Events Manager.

 

Hometown:
Staten Island, New York

Nickname(s):
Red or Bec

Ask me about:
Domestic feline health advice. I used to work in a number of veterinary hospitals, including an all cat clinic. Need help trimming your cat’s nails? I’m the best cat wrangler in town!

Personal motto:
“I believe in the dignity of labor, whether with head or hand; that the world owes no man a living but that it owes every man an opportunity to make a living.” ~John D. Rockefeller

Last good book read:
The Power of One by Bryce Courtney – both moving and insightful.

Something people are surprised to learn about me:
I want to be a farmer. My first job was at the Staten Island Zoo as a Jr. Zookeeper caring for ponies. When I was 20, I spent half a year on a kibbutz in Israel working in a petting zoo. Shortly thereafter, I went off to New Zealand to live on a hundred acre cattle farm where I straightened fence wire, moved cows between paddocks, and cooed at chickens. At some point, I’d like to move upstate, get off the grid, and live a simpler life.

Favorite post-ride treat:
Post ride? How about mid-ride?! One of my favorite routes in the summer begins in south slope where I’ll cruise Northeast to prospect park, head down Vanderbilt to the Flushing/Kent bike path and cut up and over to Peter Pan’s in Greenpoint for a marble cruller. The return trip is a sugary daze.

Ralph Jean

Ralph Jean, Coordinator, Community Outreach & Membership Program

Ralph’s cycling journey began as a 10 year old in a cul de sac in the suburbs of Atlanta.  He attended high school in the Bronx and studied English at Syracuse University before coming to Bike New York as a Summer Camp Youth Instructor in 2015. Ralph’s favorite bike quote is: “Life is like a bicycle. To keep your balance, you must keep moving.”

Hometown:
Atlanta, Georgia

Favorite New York restaurant:
Frank Pepe Pizzeria Napoletana – original tomato pie with mozzarella

Hobbies:
Cycling, basketball, and video games

Nickname:
TJ

Personal motto:
“Repetitio est mater studiorum” (Repetition is the mother of learning)

Dream vacation destination:
Bora Bora
Favorite post-ride treat:
Anything chocolate

Jared Lauridsen

Bike Fleet Manager

Jared joined Bike New York as their Bike Fleet Manager after instructing for their Summer Camp and Afterschool programs. Before that he wasn’t a New Yorker at all, coming from a stint in Chicago at a postgraduate Design-Build program (Archeworks) after his time at the University of Alabama where he honed the myriad talents he now brings to the bike fleet.

 

Hometown:
Killen, AL
I like working for Bike New York because:
Human power is divine power.
Personal motto:
Makin’ it work!
Last good book read:
The Dungeon’s and Dragons Player’s Handbook (5th ed.)
People are surprised:
That I’m from Alabama.
Favorite post-ride treat:
FRO-YOOOOOOOOO!
If I could have any bike in the world, it’d be:
The Mochet Velocar that caused UCI to get all uptight when a second-category athlete broke speed records with it. Recumbents are the better bike!

Susan Lindell

DUMBO Shop Assistant Manager

Hometown:
Fargo, ND.

Favorite New York restaurant and what to order:
Ali’s Trinidad Roti Shop on Fulton St. The chana pumpkin roti is the best and dirt cheap!

I like working for Bike New York because:
I get to work with great people, fix bikes, and help get new cyclists on the road.

Last good book read:
Summerhill School by A. S. Neill

Something people are surprised to learn about me:
My age and that I love disco.

Favorite street to ride on in New York and why:
Waverly Avenue in Brooklyn. It’s a quiet, has beautiful homes, and helps me decompress after work.

Favorite post-ride treat:
Anything covered in peanut butter.

Ian Marsh

Head Mechanic

Hometown:
Brooklyn

Favorite New York restaurant and what to order:
Gregory’s 26 Corner Taverna, Grilled Octopus

Ask me about:
Bicycle maintenance, current events, 20th century American history.

Something people are surprised to learn about me:
I didn’t learn how to ride a bike until I was 15

Favorite street to ride on in New York and why:
The Hudson River Greenway along the West Side Highway—no cars and great views!

Favorite post-ride treat:
Pizza or a bagel.

If I could have any bike in the world, it’d be:
A pristine 1980s Schwinn Paramount

Alba N. Morales

Events Volunteer Manager

Hometown:

Chelsea, New York City

Favorite New York restaurant and what to order:

Spicy Miso Ramen at Ippudo in the East Village

Ask me about:

Having worked at the Spider Exhibit at the Museum of Natural History, I would be happy to talk to anyone about the fascinating world of arachnids.

Personal motto:

Every time you wake up you make a decision on how you see your circumstances.

Dream vacation destination:

Glowworm Caves in New Zealand

Something people are surprised to learn about me:
I lived in Saudi Arabia for four months in High School, as Youth Ambassador for the United States.

Favorite street to ride on in New York and why:

Stuyvesant Cove, East Side Water Front. I love being by the water and watching the seaplanes with my Son.

Favorite post-ride treat:

Coconut Water

Karen Overton

Director, Recyle-A-Bicycle

Hometown:
Bridgeport, NY, just outside of Syracuse (from ages 9-17)

Favorite New York restaurant and what to order:
Superfine in Dumbo. It’s our favorite hangout after Volunteer Night at the Recycle-A-Bicycle shop. We order beer and large plates of crispy french fries.

I like working for Bike New York because:

We help people of all ages discover the empowerment and freedom of building bikes and riding them. I love the look on a young person’s face when the bike they have been working on passes safety inspection and it earn’s them the right to take it home!

Last good book read:
Unbowed by Wangari Muta Maathai

Something people are surprised to learn about me:
I was an exchange student to Brazil , worked in Mozambique, and speak Portuguese.

Favorite street to ride on in New York and why:
Kent Street greenway in Brooklyn. It used to be so wide cars would race by each other and frighten me. Now it’s the hipster highway, and parents are comfortable biking with their kids!

If I could have any bike in the world, it’d be:
built at Recycle-A-Bicycle. It’s not uncommon for me to fall in love with a donated bike, at least once a month!

Sam Polcer

Director of Communications

Sam Polcer came to Bike New York after more than seven years as a travel magazine editor. He also freelances as a photographer and recently completed his first book, New York Bike Style, which was published by Prestel in Spring 2014. (He also maintains a blog, Preferred Mode, featuring some of the photos from that project.) His images have appeared in The New York Times, The Wall Street Journal and many magazine and websites. Previously, he was a nightclub visual designer, flyer distributor, traveling circus spotlight operator, documentary filmmaker, DJ, video editor, blueberry picker, election campaigner and event producer.

 

Hometown:
New York, NY
I like working for Bike New York because:
It allows me to use my skills to help make New York an even better place, while surrounded by the smartest, kindest, most interesting and most dedicated group of people I could ever hope to work with.
Personal motto:
Live the interesting life and leave the place better than you found it.
Last good book read:
Do Not Sell At Any Price: The Wild, Obsessive Hunt for the World’s Rarest 78 rpm Records by Amanda Petrusich
Something people are surprised to learn about me:
I once ran away and joined the circus for a year.
Favorite street to ride on in New York:
Flushing Avenue at night
Favorite post-ride treat:
A slice and a can of Coke

Sharon Pope-Marshall

Director, Community Outreach and Membership Program

Sharon returned to Bike New York after having served as volunteer coordinator for rest areas and water stops for the TD Five Boro Bike Tour.  Previously she assisted with community outreach for CIVITAS’ Reimagining the Waterfront design competition.

 

Favorite New York restaurant and what to order:
Spring Street Natural: Medallions of Seitan Piccata and there’s excellent live jazz Thursday nights. Ahhh, life is good.
I like working for Bike New York because:
Everyone here has such diverse and amazing backgrounds. Hey, I fit right in!
Personal motto:
“Imagination is more important than knowledge. For knowledge is limited to all we now know and understand, while imagination embraces the entire world, and all there ever will be to know and understand.” -Albert Einstein
Dream vacation destination:
A silent meditation retreat at a monastery in Thailand. It would be nice (or a challenge) to be quiet for a short, defined period of time. Of course with my cellphone close by!
Something people are surprised to learn about me:
I love HGTV.
If I could have any bike in the world, it’d be:
An Electra Royal 8i in ocean blue. Beautiful.

Eric Robinson

Mechanic & Earn-A-Bike Instructor

Born and raised in Brooklyn NY, Eric has always been into taking things apart. He got his first tool belt at three and I never looked back. He’s worked in automotive mechanics, carpentry, roofing, and even as a electrical apprentice. He ended up going to college for business; “I just always liked the way attache case and double-breasted suits looked,” he says.

 

Hometown:
Brooklyn NewYork

Favorite New York restaurant and what to order:

Dinosuar BBQ. Baked beans.

Hobbies:
RC cars, sneakers and flight simulators

Nickname:
Boosie

Personal motto:
Preparation and timing =Luck

Something people are surprised to learn about me:
Had my first tool belt at the age of three, and I collect die cast cars.

Favorite post-ride treat:
Water

Anne Shaw

Customer Service Manager

Hometown:
Ottawa, Canada

I like working for Bike New York because:
I love the idea of teaching people how to ride (biking is one of the best feelings in the world, and for a kid it’s like having wings and wheels, all at the same time). Plus, I love the energy of the Tour; it’s better than espresso.

Hobbies:
Reading, cooking, gardening, finding new places to get lost and then back again.

Personal motto:
If you must hurt someone else in order to win, you have won nothing.

Last good book read:
The Martian.

Something people are surprised to learn about me:
I have synesthesia (I can see and feel music, hear flavors, etc.).

Favorite street to ride on in New York and why:
Shore Parkway Greenway Trail (not really a street), because it goes almost all the way to Nathan’s Famous in Coney Island

Robin Urban Smith

Communications Manager

Hometown: 

Waterford, Virginia

Favorite New York restaurant and what to order: 
Bike to brunch at Kevin’s in Red Hook — order the Eggs Chesapeake or the French Toast.

Hobbies: 
Gardening, cooking, backpacking, speed knitting (I’ll knit a finger puppet of your pet in 30 minutes flat)

Dream vacation destination:
Hot springs in cold mountains. 

When I’m not working at Bike New York, you’ll most likely find me:
In Prospect Park, in a bike lane, at the movies, with friends & family.

Something people are surprised to learn about me: 
I’m really good at juggling a soccer ball. 

Favorite post-ride treat:
Beer…preferably paired w/ $1 oysters.

 

Kathy Stout

Registration Manager

Kathy graduated with a bachelor’s degree in Communication and Psychology. In 2007 she won AFA’s national competition in Prose Interpretation and began acting, writing and performing. She also worked freelance events and was introduced to Bike New York where, in 2013, she started her full time position as customer service manager.

 

Hometown:
Basking Ridge, New Jersey
Nickname:
“Katherole” for a brief time, but I’m holding out for more options.
Ask me about:
My cat. Her full name is Notorious C.A.T. aka kitty smalls aka Carol Wallace, but you can call her Carol. She is amazing.
Dream vacation destination:
Anywhere near water, preferably the ocean—but I’d settle for a great waterfall.
Last good book read:
Sorry We’re Close by J. Tarin Towers
When I’m not working, you’ll most likely find me:
Writing
If I could have any bike in the world, it’d be:
Turquoise, collapsible and impossible to steal.

Eric Talve

Director of Events

Eric is a life-long New Yorker. He was born in Brooklyn, raised in Long Island, went to college upstate at Binghamton University, and grad school in Manhattan at NYU, where he received a Masters in Sports Business, before moving to Queens for several years. After grad school, Eric began working as an Event Manager at New York Road Runners, the owner and operator of the TCS New York City Marathon. During his more than ten years at NYRR, Eric made several lasting contributions to the organization and the New York City Marathon, including designing and implementing the NYC Marathon wave start program that has enabled the race grow into the largest marathon in the world. Eric also served as the lead for all course operations for the NYC Marathon, which required establishing close relationships with several key New York City agency partners, as well as many lengthy bike rides along the course to make sure it was in tip top shape. After a great run at NYRR (pun fully intended), Eric brings his years of big-event experience to Bike New York where he is excited to learn more about cycling and work on some great events. Eric now lives in Mamaroneck in Westchester County with his wife, Stacey, and their daughter, and he can’t wait to teach them both how to ride a bike.

 

Hometown:
Long Island, NY

Favorite New York restaurant and what to order: 
I love the classic New York steakhouse. There are great steakhouse’s outside of New York, but they’re just not the same. If I had to pick a favorite, it would have to be Keen’s. It’s one of the oldest restaurants in the city and it’s filled with all sorts of nostalgia, most notably a playbill from Ford’s Theater the night Abraham Lincoln was shot and a ceiling filled with old churchwarden pipes that used to belong to people like Albert Einstein, Babe Ruth and Teddy Roosevelt. If history isn’t your thing, the food is great too. Start out with some bread and their crudite with blue cheese dip, then move on to the thick cut grilled bacon. Leave room for the main course as you’ll want to dive into Keen’s famous mutton chop. Hopefully you’re with some hungry friends and you can order the prime rib and porterhouse as well and share it all. Finally for dessert, you can’t beat the coffee cantata. Oh, and Keen’s has one of the biggest whiskey lists you’ll find anywhere. I like to try a new bourbon or rye every time I go.

Dream vacation destination:
Australia and New Zealand. A tour of the filming locations of the Lord of the Rings trilogy is a must!

When I’m not working at Bike New York, you’ll most likely find me:
building lego castles with my daughter, watching Dateline with my wife, trying a new restaurant, or mixing up some cocktails for my friends and family

Something people are surprised to learn about me:
I used to audition for commercials when I was a kid and starred in my elementary and middle school shows and talent nights.

Favorite street to ride on in New York and why:
Bedford Ave in Williamsburg. You ride through several diverse neighborhoods on one street and finish by riding through McCarren Park.

If I could have any bike in the world, it’d be:
my circa-1992 Huffy White Heat. It certainly wasn’t the best bike ever made, but I sure made some good memories with it.

Sameer Tolani

Public Programs Manager

Sameer’s journey with Bike New York began as a participant in the Twin Lights Ride 2014 and the TD Five Boro Bike Tour 2015. “I saw so many Bike New York volunteers everywhere and it seemed like such a fun and fulfilling experience.” Soon after, he became an avid volunteer for our Learn to Ride and Bicycle Basics classes, eventually becoming a Volunteer Ambassador for the TD Five Boro Bike Tour in 2016. Additionally, he was an instructor for our Youth Program for a year, teaching children around New York City how to ride bikes safely. What he loves most about teaching and volunteering is watching people’s belief in themselves grow. “Many of them arrive hesitant and unsure of themselves, but by the end of the class or program they are transformed and empowered.” He as well feels transformed and empowered by his time at Bike New York and is ready to use his experience and implement his ideas to improve the Volunteer Department in his new role as Education Volunteer Manager.

 

Hometown:

Cincinnati, Ohio (I’m mostly a Californian though)

Favorite New York restaurant and what to order:

Wangs! And not just because my girlfriend owns the place. It’s southern soul food with east Asian flavors. People love the wings but my personal fav is the fried chicken. And the corn on the cob. And the cornbread with salted scallion butter!

I like working for Bike New York because:

We make a positive difference in the world. Also, because for once I’m not the only employee at my job biking to work!

Hobbies:

Hangin’ with my lady, writing songs for and playing shows with my band TOLANI (shameless plug: tolani.squarespace.com), dog sitting, calisthenics, frisbee, people watching.

Dream vacation destination: The Son Doong cave in Vietnam. It’s the biggest cave in the world and was only very recently discovered so the human footprint is minimal.

Favorite street to ride on in New York and why:

W 141st St in Hamilton Heights. It runs alongside the Hamilton Grange National Memorial and City College of New York campus. It’s just a long stretch of pure incline. I love hills (I’m a masochist).

Favorite post-ride treat:

Honeycrisp apples and peanut butter. Good sugar, good fat, and most importantly, good taste.

 

Instagram: @somemoresameer

Pio Tsai

Bike to School Coordinator/Community Outreach Coordinator

Pio moved to NYC in 2012 from the suburbs of San Jose, CA to attend NYU and was quickly mesmerized by the city’s energy. He joined the NYU Bike Share as a volunteer becoming the lead mechanic and coordinator, where he got in contact with Recycle-A-Bicycle. After graduation, he spent the summer in Europe developing a proposal with NYC high school teachers and bicycle mechanics for a Bike School. In early 2017, he joined Bike New York as a Community Outreach Coordinator. He then went on to obtain his LCI, becoming an After-School program and Learn to Ride instructor.

 

Hometown:
San Jose, CA

Favorite New York restaurant and what to order:
Peanut Noodles at Fuzhou Shui Jiao

Dream vacation destination:
Mountain tops of Taiwan where the tea blooms.

Last good book read:
The Color Purple by Alice Walker

Favorite street to ride on in New York and why:
5th Ave from Central Park N to Madison Square. Deep moments of Zen.

Favorite post-ride treat:
Mango smoothie and mushroom fried rice.

If I could have any bike in the world, it’d be:
Icelandic Green 1993 Cannondale Track