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Position: Assistant Manager, Recycle-A-Bicycle Shop

Reports to: General Manager, Recycle-A-Bicycle Shop

Salary: $25-$29 an hour

Classification: Non-exempt

Hours:  Part-time, 35-40 hours per week.  Weekend work required.

 

Organization Overview: Bike New York is a 501(c)(3) nonprofit whose mission is to transform lives and communities through bicycling. We accomplish this through free educational programming; dynamic public events; expansive outreach; advocating for safer, more equitable streets; and consistent collaboration with community and government organizations. Best known for producing the world’s largest charitable bike ride, the TD Five Boro Bike Tour, a ride for 32,000 cyclists through all five boroughs of New York City on 40 miles of car-free streets, Bike New York also organizes regional rides, small community rides, and one of the nation’s most-attended bike expos. Proceeds from these events fund our free bike education classes, advocacy program, and Bike Path, which provides training to New Yorkers with modest job prospects, including those who are formerly incarnated, to become bike mechanics.

 

Bike New York’s Recycle-a-Bicycle shop offers used bike sales, new and used parts and accessories, free weekly bicycle maintenance classes, and a full-service department. Our inventory of bicycles begin as donations and are sold fully refurbished with a 30-day warranty. On average, Recycle-A-Bicycle is responsible for salvaging 1,800 bikes yearly from the waste stream.

 

Job Description: Bike New York is currently seeking a professional, motivated, and customer service-oriented Assistant Manager to oversee daily operations at the Recycle-A-Bicycle shop in Brooklyn. As Assistant Manager, you will supervise staff in providing excellent customer service, ensuring repairs and refurbishments are completed in a timely and satisfactory manner, and upholding the operational and organizational standards of the shop.

 

Reporting to the General Manager, the ideal candidate will be an excellent communicator and demonstrate outstanding leadership skills. This collaborative role involves working closely with all members of the staff. Weekend work will be required.

 

Duties will include, but will not be limited to:

 

  • Manage staff to ensure smooth day-to-day operations on the sales floor and service department
  • Mentor, train and motivate staff and interns, identify opportunities for professional development
  • Assist with scheduling donation pickups and monitoring the shop email inbox
  • Create business strategies to attract new customers, expand store traffic and enhance profitability
  • Deliver exemplary customer service
  • Maintain the shop appearance and organization
  • Assist in inventory management and product ordering
  • Proactively seek solutions to problems, notifying management when concerns arise
  • Assist with social media and shop website updates

Requirements:

  • Bachelor’s degree (preferred)
  • Bike shop or other bike industry experience, ideally in a managerial role
  • Knowledge of bike styles and sizing and the needs of commuter and recreational cyclists
  • Strong leadership and management abilities
  • Excellent communication and interpersonal skills
  • Flexibility to work events and travel between our Clinton Hill shop and Brooklyn Navy Yard workshop, as work dictates
  • Ability to remain calm and professional, even with challenging clients in a fast-paced environment
  • Excellent time management and organizational skills
  • Driver’s license with ability to transport inventory is a plus
  • Experience with Lightspeed POS is a plus

Please send resumes and letters of interest to: jobs@bike.nyc. Include “Assistant Manager” in the subject line.

 

Bike New York is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.